Reservations Agent

Descrição da Função The Gstaad Palace, with over 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditionally family-run grand hotels – a true landmark of Switzerland. **Your Responsibilities** - Receiving and processing individual and group bookings from inquiry to reservation, in compliance with the standards of “Leading Hotels of the World,” Swiss Deluxe Hotels, and our internal QM - Ensuring smooth operations in the reservations department - Providing personalized service to our (international) guests throughout the reservation process - Entering guest data into the Protel on Premise booking system - Shared responsibility for current occupancy levels and monitoring of the room budget - Coordinating various rates and conditions with the reservations manager - Close collaboration with operational and administrative hotel departments - Assisting in monitoring our availability on online channels (CRS) Perfil do Candidato **Your Profile** - You have completed commercial training or an equivalent education - You bring at least one year of experience in reservations in the upscale hotel industry - You are a lively, well-groomed individual who enjoys guest interaction - You have excellent MS Office skills - You enjoy working in a team - You are flexible, resilient, conscientious, detail- and customer-oriented - You possess excellent German, French, and English language skills; additional languages are welcome **We Offer** - An exciting role in a dual-season operation, where a balance between varied working hours and rest is guaranteed thanks to the hotel’s operating schedule - An interesting position with significant responsibility in a young, dynamic team - A diverse, independent, and responsible role in an international environment - Attractive employment conditions, along with support for continuing education and internal training - A personal career plan and numerous development opportunities - A mountain region that fulfills every dream in nature and sports - A workplace where tradition and family values are embraced Contacto Clique aqui para responder a este anúncio. ENVIAR CANDIDATURA Quelle: https://ch.linkedin.com/jobs/view/reservations-agent-at-gstaad-palace-4328149183

Level: mid level