Head of Operations - Hospitality

We are looking for a senior hospitality leader with a strong culinary background and proven experience managing operations, teams, and financial performance. This role is suited for someone who combines hands-on operational credibility with strategic oversight, and who is comfortable taking full ownership of a hospitality unit’s performance, people, and client experience. **Responsibilities** - Lead the overall operational and financial management of a hospitality business unit - Manage, motivate, and develop a multidisciplinary team (kitchen and operations) - Oversee day-to-day service delivery and ensure smooth operational execution - Translate client expectations into actionable operational and commercial plans - Build and maintain trusted relationships with key stakeholders and partners - Contribute to the planning and execution of high-quality events and services - Drive continuous improvement initiatives to enhance customer experience - Ensure strict compliance with hygiene, quality, safety, and HACCP standards - Support and implement sustainability and long-term development initiatives - Actively promote a culture of safety, accountability, and operational excellence - Collaborate closely with internal support functions to ensure alignment and efficiency **Requirements** - Formal culinary training with solid professional experience in a comparable leadership role - Strong operational background in hospitality, catering, or food service environments - Proven people management skills with the ability to lead through influence and example - High level of organizational and planning capability, even under pressure - Strong interpersonal skills and the ability to communicate across all levels - Comfortable handling complex situations with diplomacy, empathy, and decisiveness - Good working knowledge of standard IT tools and digital systems - Fluent in German and English is required; additional languages are a plus - Entrepreneurial mindset with a strong sense of ownership and responsibility **Benefits** - Senior leadership role with high autonomy and real decision-making power - Opportunity to shape operations, team culture, and service standards - Stable, full-time position with long-term development perspective - Supportive and collaborative working environment - Professional development and training opportunities - Competitive overall compensation package in line with seniority Quelle: https://ch.linkedin.com/jobs/view/head-of-operations-hospitality-at-salve-lab-4329316071

Level: c level