German Speaking Customer Service for Sports Betting Platform - Work In Greece

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language. **Key Responsibilities** - Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German - Provide guidance on using the sports betting platform and explain features, odds, and betting rules - Handle complaints and resolve issues with a focus on customer satisfaction - Document customer interactions and feedback accurately in the CRM system - Collaborate with internal teams to enhance the customer experience and promote responsible betting - Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers **Requirements** - Fluency in German (both written and spoken) is essential; knowledge of English is a plus - Previous experience in customer service, ideally in the gaming or sports betting industry - Strong communication skills and the ability to build rapport with customers - Passion for sports and knowledge of various sports events and betting terminology - Excellent problem-solving skills and a proactive, customer-centric approach - Ability to work efficiently in a fast-paced environment and manage multiple inquiries - Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary **Benefits** - Competitive Monthly Salary - 2 Extra Salaries Per Year - Fully Paid Relocation Package - Fully Paid Training - Health Insurance - And Much More.. Remote: Ja Quelle: https://at.linkedin.com/jobs/view/german-speaking-customer-service-for-sports-betting-platform-work-in-greece-at-mercier-consultancy-md-4354302220

Level: mid level