German Customer Support Specialist - Lisbon I Santos area (On-site) - Relocation support avaible'

**German Customer Support Specialist** **Position:** German Customer Support Specialist **Location:** Lisbon (Santos) – On-site **Start Dates:** 2 February 2026 | 16 February 2026 **Working Schedule** - Rotative shifts - Monday – Sunday, between 08:00 – 00:00 - Shuttle service provided for late shifts **Job Description** We are looking for a **German-speaking Customer Support Specialist** to join an international team supporting a **global Video Streaming Platform** . You will be responsible for delivering high-quality customer support, handling inquiries, and ensuring an excellent user experience. **Requirements** - German: Native or near-native level - English: Minimum B2 level (mandatory for all positions) - EU ID, Residence Card, or Certificate of Protection (issued later than March 2022) - Customer-oriented mindset - With or without previous customer support experience **Offer & Benefits** - Base salary (no experience): 15,260€ gross/year - Possible signing bonus: 2,000€ – 2,500€ - Monthly language bonus: 235€ – 360€ (depending on experience level) - Stable long-term project in a multicultural environment **Relocation & Support** **For candidates relocating from outside Continental Portugal:** - Full bureaucratic support to obtain NIF & NISS - Assistance with housing search according to candidate needs - Relocation bonus: 2,500€ gross, paid with the first payroll cycle **For candidates already in Portugal (100 km or more from Lisbon):** - 1,500€ gross relocation support Interested candidates are welcome to apply their CVs in English. Quelle: https://ch.linkedin.com/jobs/view/german-customer-support-specialist-lisbon-i-santos-area-on-site-relocation-support-avaible-at-lingo-nova-4331938258

Level: senior