German Customer Support: Lisbon

- Role: Customer Support - Languages: German + English - Location: Lisbon, Portugal - Work model: On-site - Contract: 6 months - Start date: 5 Feb 2026 - Schedule: - Monday–Friday (including Portuguese bank holidays) - 08:00–17:00 (Portugal time) - Weekends off Salary & Bonuses - Base salary: 1100€ paid over 14 months (Portugal standard: 12 months + holiday + Christmas) - Complexity bonus: 75€ per month for 12 months - Performance bonus: N/A - Welcome bonus: - Paid monthly over the first year (1/12 each month) - Conditional: - Must have <6% unjustified absenteeism the previous month - Not guaranteed salary (important — HR usually stresses this) **Retention bonus:** - None from December onwards for Search Engine & Website Solutions projects **Benefits** - Meal allowance: 7.63€ per working day - Health insurance: - From day 1 (you pay monthly at first) - Free after 6 months Documents Accepted One of the following: - EU ID - Residence card - Manifestação de Interesse - Visa type D + NIF Relocation (Important) - Accommodation provided (shared, up to 12 months) only if relocating - No flight ticket reimbursement from 1 December onwards - (German, Nordics, Dutch): relocation supported Quelle: https://at.linkedin.com/jobs/view/german-customer-support-lisbon-at-polylia-language-hub-4357711769

Level: mid level